Orange account is made by one of the leading mobile phone and broadband providers within the United Kingdom.

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Orange and your account

Creating an Orange account is quick and simple.

All that is required are some basic login details. For first-time users, data can be supplied from either an Orange mobile device, an Orange broadband plan or a mobile-broadband account.

This information tends to be quite generic.

For instance, setting up an account via a mobile phone will simply require an active phone number to begin. After this data is given, an account can be opened in a matter of minutes. An email and text confirmation is then sent. Once the code is entered, the account will become active.

On the contrary, there may be instances when login information is lost.

For instance, a lost password will require a username to be entered followed by a verification code. If the username is also misplaced, customer services can always be contacted for further assistance.

My Orange account questions

Once an account is activated, there are several options which can be enjoyed.

Some of the main features that can be utilised are the ability to :

  • Pay bills.
  • Upgrade a current plan.
  • Purchase different products.
  • Combine mobile and broadband plans.

Of course, this account is also excellent at addressing any technical problems. There may be times when a signal is down.
In such an event, supplying a customer service representative with relevant personal details will enable a technician to address any issues quickly; leading to a restoration of service within an amenable time frame.

Join EE mobile phone at 0800 956 6000.

Additionally, any other enquiries can be addressed. Many of these will be found within the “Help” page within the “My Account” section.

Go to the Orange Help Page

Go to the Orange Help Page

Should this database prove insufficient, a representative can again be spoken to in order to resolve more complicated issues.

Billing issues can also be addressed by providing a balance number and a specific question.

Thankfully, many of the automated services that Orange provides are rather intuitive and easy to understand. Through this online portal, customers can expect to access various areas of their account.

In this sense, most questions and issues can be resolved in a matter of minutes.

If you have a question such as the "Getting started", go to the help page of Orange

If you have a question such as the “Getting started”, go to the help page of Orange

Orange Account mail contacts

For Mobile :

EE Mobile
EE Customer Services
6 Camberwell Way
Tyne and Wear

For Broadband :

EE Broadband
Customer Care
PO Box 486
S63 5ZX

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