For a convenient way to get access to your Tesco mobile account whenever you need to, the app is an excellent option.

How to create an account

  • The app can be downloaded from either the Apple Store or Google Play for Android Phones
  • Follow the simple instructions to sign up for an account
  • You can continue to use your existing online account if you wish.

Signing in mobile account

Go to the Tesco mobile home page, you can click on “My Account” in the top right.

Go to your Tesco mobile account

Go to your Tesco mobile account

In order to sign in (or log in) you will need a password and your username in the Tesco mobile login page. Don’t worry if you forget either of these details, as it’s possible to have reminders sent to your iPhone or laptop.

If you continue to experience login problems or have any queries, then contact customer services : 0345 301 4455 or 4455 from your Tesco mobile.

Your account Tesco mobile

Once you have logged in to your Tesco mobile account, it’s possible to undertake a range of different activitiesThese include :

  1. Checking how many texts and minutes you have left before exceeding your contract limit or requiring a top-up. You can also check your data allowance.
  2. Make changes to your account, such as increasing your safety buffer or alter your existing package (perhaps by adding an additional data allowance if you’re regularly coming close to exceeding your current one) to more closely meet your needs.
  3. Information on holiday tariffs and charges if you intend to use your phone whilst you’re away. This gives you the opportunity to upgrade or change package to take advantage of preferential rates if you’re likely to be doing a lot of international communication.
  4. Information on your latest bill as well as options for payment.
  5. The opportunity to update or change address or other personal details.

Login problems of other issues on

If you find that your account has been suspended or there are any other issues with it, then customer services are normally the best people to call if you can’t find a resolution to your query amongst the FAQs. Customer services can be contacted by email or phone and will almost invariably be able to help.

Go to the Tesco mobile FAQ page

Go to the Tesco mobile FAQ page

Using an application or an online account is straight-forward and easy to do. Having quick access to relevant information about your phone usage and tariff enables you to manage your account effectively and enables you to tailor your package to meet your needs.

Tesco Mobile Customer Care

Tesco Mobile Customer Care
Dumers Lane
Radcliffe, Bury

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