NHS choose and book

NHS Choose and Book on www.chooseandbook.nhs.uk, give you the control to arrange or change hospital, clinics appointments and rearrange cancellations.

Connecting to your Choose and Book account

The Choose and Book system enables you to manage your initial appointments once you and your GP have agreed that you require NHS hospital treatment

Login NHS choose book

Write your personal info in these different fields to sign in and book your NHS Hospital

  • Creating an account
  • Your account is initially set up by your GP using your NHS number
  • Signing in
  • Use the unique reference number and password given to you by your GP to log in at www.chooseandbook.nhs.uk/patients
  • Change your password
  • Use the ‘Change Password’ link in the top right corner of the screen to reset your NHS password to something memorable – remember to choose something that cannot be easily guessed

Booking, changing and cancelling NHS appointments

Book appointment

With NHS, you can book an appointment in one of following hospitals, and cancel your appointment online.

You’ll be given a list of hospitals/clinics that can provide the specific treatment you need. There is then a list of options available.

Book an appointment

  1. Click on ‘Book Appointment’
  2. Step 1: select the hospital/clinic you want by selecting the small box next to it
  3. Step 2: select the date and time you want
  4. Step 3: review your selections and confirm your choice
  5. If no appointments are available you can either
  6. Return to Step 1 and select a different clinic/hospital
  7. 7.    Continue to Step 3 where your details can be sent to the clinic/hospital who will then contact you
  8. Print your confirmation

After Booking your appointment, learn how to prepare your bag pack

Changing an appointment

  1. Click on ‘Change Appointment’
  2. Step 1: select your alternative date and time from the list
  3. Step 2: review your selection and confirm your choice
  4. Print your confirmation

Cancelling an appointment

  1. Click on ‘Cancel Appointment’
  2. Step 1: select the reason for your cancellation and click on ‘Continue’
  3. Step 2: confirm your cancellation
  4. Print the confirmation of cancellation

If you need any additional support in using the Choose and Book system there is a step-by-step guide available at www.chooseandbook.nhs.uk/patients, where you can also access the FAQ responses. Alternatively you can submit a request for help via the ‘Contact Us’ page.

Hospitals and clinics that you can book on NHS


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3 thoughts on “NHS Choose and Book, Change appointment on www.chooseandbook.nhs.uk

  1. good morning,

    I have booked an appointment for my son over the phone a month or so ago, I still haven’t received written confirmation and I am concerned as I have forgotten when it was booked for.

    could you p;ease confirm the time and date of the appointment as soon as possible as i don’t want to miss it.

    my sons details:
    name: Jamie Sellars
    DOB: **/0*/****
    booking ref: 0002-****-9**4
    NHS patient number: *0* *** 49**
    password: ***********
    my tel: 079*****663

    many thanks,

    Helen Sellars
    (mother)

  2. Have tried to log on without success.My Ref No is 0002 4923 8706 password people test. Have an appointment for Friday 28th March at Gloucester with Johnathon Earnshaw Vascular Dept. I wish to cancell this appointment as will be moving to Europe early March.
    Thanks
    Julian Bond

  3. I have been unable to book my appointment at the Pontefract Urology clinic my reference number is 0*** ***4 6**5 my password is stack steam. My NHS number is 4*0 *** 6**3 and my national insurance num,er is YL*****7C. I am available most afternoons so any will be fine. Many thanks
    R Smith

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